Terms of service

Last updated: 8 September 2026

About us

This website is operated by Aus Used Golf Balls, based in Sydney, New South Wales, Australia. By using this site or placing an order, you agree to these terms.

Products

All balls sold are used and hand-graded as described on each listing — Near Mint (A Grade), Standard (B Grade), Practice (C Grade), or Paddock (D Grade, when available). See our Grading Guide for what each grade means. Because these are used, individually inspected products, minor variation between balls of the same grade is normal and expected.

Orders and payment

All prices are listed in AUD and include GST where applicable. Payment is processed securely via Square at checkout. An order is confirmed once payment is successfully processed; you'll receive an order reference on the confirmation page.

Shipping

Orders over $99 ship free; orders under $99 incur a flat $13.00 shipping fee. See our Shipping & Returns page for delivery timeframes.

Returns policy

Due to the nature of used golf balls and the variability inherent in them, we operate a strict no-returns policy for change-of-mind or dissatisfaction with grading as described. This does not limit your rights under the Australian Consumer Law — if an item is significantly not as described, faulty, or damaged in transit, contact us and we'll address it. See our full Shipping & Returns page.

Consumer guarantees

Nothing in these terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Australian Consumer Law that cannot lawfully be excluded, including guarantees that goods are of acceptable quality and fit for the purpose for which they are commonly supplied.

Limitation of liability

To the extent permitted by law, our liability for any claim arising from your use of this site or purchase of our products is limited to the value of the relevant order.

Intellectual property

All content on this site — text, images, and branding — is owned by Aus Used Golf Balls unless otherwise stated, and may not be reproduced without permission.

Changes to these terms

We may update these terms from time to time. Continued use of the site after changes constitutes acceptance of the updated terms.

Governing law

These terms are governed by the laws of New South Wales, Australia.

Contact

Questions about these terms: [email protected].