Shipping & returns

Shipping

Orders over $99 ship free. Orders under $99 have a flat postage rate of $13.00 via Australia Post, regardless of size, to the vast majority of standard Australian addresses. A delivery address must be provided during the order process.

In the vast majority of cases items are delivered within the timeframe above or sooner. Occasionally packages are held up due to location, courier delays, or other circumstances outside our control — in these cases delivery may take a little longer.

Returns

At Aus Used Golf Balls, we take pride in offering high-quality used golf balls at affordable prices. However, due to the nature of our products and the variability inherent in used golf balls, we have implemented a strict no returns policy.

We strive to accurately represent the condition of every ball through detailed descriptions and grading. Before purchasing, please review the grade and description carefully. Once a purchase is made, it is considered final — we do not accept returns or exchanges for any reason, including change of preference, dissatisfaction with performance, or perceived discrepancies in appearance.

If you have any questions before ordering, our team is happy to help — get in touch first rather than after your order arrives.

Damaged or incorrect orders

If something arrives damaged or isn't what you ordered, contact us with your order number and photos and we'll sort it out.